Frequently asked
about UK→Italy moves

Yes — that is the entire point. We are a single-route specialist, not a generalist firm with an Italy brochure. We do this corridor every week and know it end-to-end.

Yes for full-house surveys — wherever you are in mainland UK we will visit at your address. Partial loads from more remote regions sometimes consolidate at a regional hub.

Yes — the ten regions on our destinations page cover the whole of Italy from the Alps to Sicily. Each has its own destination team and route schedule.

Weekly minimum to most Italian regions, often more often to Rome and Milan during peak season.

Yes — partial-loads share a route on consolidated weekly runs. Lower cost than dedicated full-house route; same customs and insurance treatment.

Yes, end-to-end. EORI registration with HMRC, ToR1 declaration, Italian dogane entry-point declaration, bilingual customs inventory — all filed by us on your behalf.

Most household goods owned more than 6 months qualify for the EU Transfer of Residence (ToR) relief and move duty-free. We file the ToR1 with HMRC and the dogane equivalent at the Italian alpine entry point.

Yes — every UK-to-EU goods movement requires the originator (you, the household) to have an EORI. Free, takes 1-3 days from HMRC, valid indefinitely. We help you apply if you do not already have one.

Transfer of Residence — the relief that exempts your household goods from import duty when you move residence permanently. We file it on your behalf as part of the move.

No — that is yours to manage with the Italian Questura within 8 days of arrival. What we do is time the delivery so your goods arrive after your residenza is in place.

We provide guidance on getting it before you fly out (Italian consulate in UK) or after arrival (Agenzia delle Entrate). The application is yours to file.

Yes — all-risks goods-in-transit cover is included with every move, underwritten by a UK marine insurer. Certificate accompanies the written quote.

Yes, with declared-value documentation at survey. Art, instruments, antique furniture, other high-value pieces itemised separately on the certificate.

Claims are reported in writing within 7 days of delivery, with photographs and the inventory document. The insurer assesses and responds.

Yes — same goods-in-transit cover extends to depot storage time on either side.

Yes — BAR Overseas Group member. Code of conduct, dispute resolution, advance-payment protection on your deposit through the BAR Advance Payment Guarantee.

Send us a brief through the quote form on this site, or call us. We arrange a survey of your UK property — in-person for full-house, video walk-through often suffices for smaller moves — and the written quote follows by email.

Yes. The written quote is one figure covering door-to-door, customs, and insurance. Only re-quoted if you change the move scope.

Yes — a deposit is taken at booking confirmation, balance due before the lorry leaves the UK. Deposits protected under the BAR Advance Payment Guarantee.

Yes. We do not push for a sale; if our quote is not right, no problem.

Typically 5-10 days door-to-door depending on UK origin, Italian destination, route choice, and consolidation. Sicily and Sardinia add ferry days. The written quote includes the likely transit window for your specific move.

Yes. UK-side and Italy-side indoor storage available, climate-controlled options at most depots. Charged separately, flexible duration.

Ideally 2-3 months for full-house moves. Shorter notice possible for partial loads if a consolidated route has space. Peak summer (June-August) books out earlier; avoid August where possible due to Italian Ferragosto closures.

Yes — we run year-round. The Brenner Pass can be weather-affected; we use Mont-Blanc as the more reliable winter route.

Yes — via Naples or Genoa ferry. Customs clearance at the Italian mainland port; ferry to the island; small-vehicle local delivery.

Yes — pianos are routine. Specialist piano movers travel with the load; dedicated cradles, climate-monitored transit.

Yes. Custom crates with art-grade construction, climate-controlled where required, declared-value insurance.

Yes — climate-controlled transport with the right paperwork. Wine to Italy needs declared-value documentation and customs treatment that recognises private cellar movement vs commercial import.

Yes, through our vehicle-partner network. Most economical when added to a full-house move on the same route.

No — pets travel under their own regime through specialist pet-relocation firms. We coordinate timing.

Yes — via specialist water-transport firm at Piazzale Roma, hand-trolley delivery from canal access. Significant additional handling cost.

Yes — final-mile transfer to a 4×4 vehicle at a sensible meeting point.

Smaller-vehicle final-mile transfer essential. The SS163 is too narrow for full-size lorries.