UK→Italy Removals

Privacy policy

Last updated: 2026

Who we are

UK→Italy Removals is a UK-based specialist removals firm. We are the data controller for any personal information you give us through this site, by phone, by email, or in person.

What we collect

  • Contact details — name, phone, email — submitted via the quote form, contact form, or by phone/email.
  • Move details — pickup address, drop-off address, approximate volume, dates.
  • Payment details — taken securely at point of booking via our payment provider; we do not store full card numbers.
  • A single first-party cookie remembering whether you have closed the cookie banner.
  • Anonymous, aggregate usage data via Google Analytics 4 (pages viewed, approximate location, device type) — used to improve the site, never to profile you.

Why we collect it

To prepare your quote, plan your move, file customs paperwork, contact you about your booking, and satisfy regulatory obligations. Lawful basis: contract performance and, where applicable, legitimate interest.

Who we share it with

Only the third parties needed to run your move: HMRC for EORI/ToR1; Italian dogane; destination handling partners briefed on your specific job; the insurer for goods-in-transit cover. We do not sell your data.

How long we keep it

Quote data: two years from your last contact. Move records (invoices, customs paperwork, insurance certificates): seven years for HMRC and BAR record-keeping.

Your rights

Request access, correction, or deletion of any personal data we hold. Contact us at contact@uk-italy-removals.co.uk.

Cookies & analytics

A single first-party cookie remembers whether you have dismissed the cookie banner. We also use Google Analytics 4 to understand — in aggregate — how the site is used, so we can improve it. This is loaded after the page has rendered and is used only for anonymous usage statistics: no advertising profiling, and we do not sell your data. If you would rather not be measured, most browsers let you block analytics cookies or use a browser extension to opt out of Google Analytics.

Complaints

Right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

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